Shipping Policy
This Shipping Policy explains how orders are processed shipped and delivered when you purchase from T1ER Peptides. Our goal is to provide a consistent and reliable shipping experience for research-use products while maintaining professional handling standards.
Shipping timeframes listed below are estimates and may vary based on order volume inventory checks carrier delays weather or other operational factors.
Order Processing
Orders are typically processed within 1 to 3 business days. Orders placed on weekends or holidays are processed the next business day. We may contact you if we need additional information to confirm your order or address.
Once your order is processed you will receive a confirmation or shipment update depending on your selected shipping method.
Shipping Methods and Delivery Time
Delivery times vary based on your location and the carrier service selected at checkout. Estimated delivery time begins after your order is shipped not when it is placed.
Carrier transit times are not guaranteed and may be impacted by peak seasons regional service interruptions or carrier delays beyond our control.
Tracking Information
When available tracking details will be provided by email once your shipment is created. Tracking may take time to update after the label is generated.
If you do not receive tracking information within a reasonable time please contact support using the method listed on the website.
Address Accuracy
Please confirm that your shipping address is correct before completing checkout. We are not responsible for delivery issues caused by incorrect incomplete or undeliverable addresses.
If an order is returned due to an address issue you may be responsible for additional shipping costs to resend the package.
Delayed Lost or Missing Packages
If a package is delayed we recommend allowing additional transit time especially during carrier peak periods. If tracking shows delivered but you have not received the package check with household members neighbors and your local carrier office.
If your package appears lost or has not updated for an extended period contact us so we can assist with a carrier inquiry. Resolution depends on carrier investigation outcomes and may require supporting details from the customer.
Damaged Shipments
If your order arrives damaged contact us within 48 hours of delivery. Please include order details and clear photos of the package exterior the shipping label and the product packaging so we can evaluate and assist.
International Shipping
If international shipping is offered delivery times may vary significantly and shipments may be subject to customs processing duties taxes and import restrictions. The customer is responsible for any customs fees and compliance with local regulations.
We cannot guarantee delivery timelines for international shipments due to customs and regional carrier handling.
Refused or Returned Packages
Packages returned to us due to refusal failed delivery attempts or address issues may be eligible for reshipment at the customer’s expense.
Contact
For shipping questions please contact us using the support method listed on the website and include your order number for faster assistance.
For Research Use Only. Products are intended strictly for laboratory and analytical research. Not for human consumption. We do not provide medical advice or dosage guidance.
